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Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to Soruno ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our smart content generation services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. This may include:

  • Name and contact data (email address, phone number)
  • Credentials (passwords and similar security information)
  • Brand information (company name, brand voice, values, industry)
  • Payment information (processed securely through our payment providers)

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes, including:

  • To facilitate account creation and logon process
  • To provide and manage your subscription and services
  • To generate personalized AI content based on your brand profile
  • To send administrative information and service updates
  • To respond to user inquiries and offer support
  • To improve our services and user experience through analytics

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Data is stored on secure servers with restricted access, and we use industry-standard encryption for data at rest and in transit.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies help us provide you with a better experience by allowing us to understand how you use our site and to remember your preferences. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our service.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access the personal information we hold about you
  • The right to request that we rectify or delete your personal information
  • The right to object to or restrict our processing of your personal information
  • The right to data portability

7. Third-Party Services

We may share data with third-party service providers who perform services for us or on our behalf and require access to such information to do that work. These include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

8. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may email us at support@soruno.online